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Contact The Body Firm Customer Service

How to Reach a Person at The Body Firm

Verified Contact Information

Toll-Free Number:

  • 1-800-262-7441
Call Now
Send Message

Customer Service:

  • 1-855-214-1617

Customer Service:

crepeerase@bodyfirm.com

Legal:

dmca@bodyfirm.com
DMCA Inquiries
privacy@thebodyfirm.com
Privacy Inquiries

The Body Firm Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular The Body Firm Phone Number
1 (800) 262-7441
Average Hold Time
00:03:03
Average Calls duration
4 minutes
Most Popular The Body Firm Email Address
crepeerase@bodyfirm.com
The Body Firm Live Agent Availability
26% of callers successfully reach a real person
Issue Resolution Rate
Low (29% reported full resolution)
View full overview

How to Contact The Body Firm?

To contact the online store for body-focused self-care products, please call the following The Body Firm phone number: (800) 262-7441. This toll-free line covers most inquiries related to products, orders, delivery, and the company's general information. If the mentioned line is unavailable due to overload or another reason, please call the following alternative: (855) 214-1617. To ensure the customer support manager can understand your inquiry promptly and provide a meaningful resolution, please have your questions, the product name, and other key points readily available when speaking with the specialist.

The Body Firm email address for sending questions, suggestions, or feedback is crepeerase@bodyfirm.com. This channel of communication is suitable for customer support and general inquiries. If you have privacy policy matters, discuss them at privacy@thebodyfirm.com. Emailing is a perfect format to detail your inquiry and personalize it. To receive a prompt resolution, please ensure that your email includes a clear subject line, as well as your name, email address, and a brief description of your inquiry. Additionally, if necessary, please attach a screenshot, product photo, or relevant documentation.

The Body Firm customer service team is available for online communication. Use this option on the official company website. To communicate with a virtual assistant, click the message icon in the lower-right corner. This action will open an online chat window in a special field where you should type your questions or inquiries. Another option of digital communication is via the “Customer service” page. There, you can click on the telephone number to speak with a dedicated manager in real-time.

PissedConsumer Club

Contact Information

The Body Firm Website:

The Body Firm Help Center:

Corporate Office Address:

The Body Firm, LLC
100 N. Pacific Coast Hwy, Ste 1600
El Segundo, California 90245
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Sunday: 9:00am - 8:00pm (EST)


Returns Address:

6390 Commerce Court

Groveport, OH 43125

More contact details

How Customers Rate The Body Firm Support?

4.5 / 5
Good

Based on 167 calls to The Body Firm customer support through PissedConsumer.com and 2 survey responses.

Total Calls
167
Avg Call Duration
04:16
Issues Resolved
29%

Why Customers Call The Body Firm?

Top Reasons of Customers Calls

  • Activation/ Cancellation 37%
  • Shipping and Delivery 11%
  • Payments and Charges 11%
  • Customer Inquiries & Issues 11%
  • Product/ Service 10%
  • Request for Information 8%
  • Return/ Replace 5%
  • Refund 4%
  • Account 4%
  • Staff 2%
  • Website/ Application <1%

Activation/ Cancellation

37%
  • "To cancel"
  • "Cancel order and return"
  • "cancel subscription"

Shipping and Delivery

11%
  • "Did not receive my monthly order that was billed to my account on June 29, 2026. I was on vacation but my daughter was here and said the package had not arrived. I did not receive any type of notification providing update or arrival date."
  • "Need to stop next shipment"
  • "Shipment"

Payments and Charges

11%
  • "Still billed after cancellation"
  • "Recent charge pending on my cancelled account"
  • "My credit card is showing a purchase of 88.93 for 7/27/26, I made a purchase on 7/28/26 for 62.95. Curious as to what the 88.93 is for"

Customer Inquiries & Issues

11%
  • "Want to order one item"
  • "Received order I did not order"
  • "My order"

Product/ Service

10%
  • "I didn't want product shipped to me. I returned it through the post office and. Now I see I've been charged for it. I would like full credit and I would like to be taken off the mailing list."
  • "Product shipped to wrong address"
  • "I don't need this product anymore"

Request for Information

8%
  • "To discuss a bill"
  • "Concerning future orders"
  • "Wondering about my refund"

Return/ Replace

5%
  • "Return"
  • "Stop orders from coming and 2 return boxes and money back"
  • "Make return & cancel all orders."

Refund

4%
  • "Refund"
  • "Refund not received"
  • "No refund yet"

Account

4%
  • "Verify what products will be sent to me from my purchase today"
  • "I want to make sure I do not have a subscription."
  • "You took money out of my account"

Staff

2%
  • "Customer service"
  • "Discontinue service"

Website/ Application

<1%
  • "Trouble getting onto their site and need to cancel subscription"

Compare The Body Firm Customer Service To

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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